Frequently Asked Questions
Instantly! As soon as your payment is processed, you will receive an email with a link to download your product.
Please check your spam or junk mail folder first. If you still can't find it, contact our customer support team at info@afterthebells.com for assistance.
Yes, you can re-download your purchase by logging into your account and accessing your order history. If you need further help, contact our support team.
We accept various payment methods, including major credit cards, ApplePay, GooglePay, and other secure online payment options.
Absolutely. We use industry-standard encryption and secure payment gateways to protect your information.
Due to the nature of digital products, we do not offer refunds. However, if you encounter any issues with your download or the product, please contact our support team, and we will work to resolve the problem.
If you experience any issues with your download, please contact our support team immediately. We will provide assistance to ensure you receive a working file.
First, make sure you have a stable internet connection. If the problem persists, contact our support team with details about the issue, and we will help you resolve it.
Yes, we provide support for all our digital products. Please get in touch with our support team if you have any questions or need help.
All our products are exclusively available as digital downloads. Reproduction, distribution, or modification of these products in any form is strictly prohibited without explicit written permission from After the Bells. Thank you for respecting our intellectual property rights and supporting our business.
You can reach our customer support team by emailing info@afterthebells.com. We are here to help with any questions or concerns.
We offer educational packets for young learners to explore and reinforce age-appropriate content. All our products are available for instant download.
Once your payment is confirmed, you will receive an email with a download link to access your purchased items immediately. There is no physical shipping involved.
With our products, you can be assured that they are thoughtfully and strategically developed to scaffold learning. In addition, all products are created through the lenses of experienced educators and moms who know what will help families.